Pursuant to Art. 50 of the PPA the consumer has the right to withdraw from the contract from a distance without giving a reason, without owing compensation or penalty and without paying any costs (except for the expenses provided for in Article 54, Paragraph 3 and Art. 55 of the CPA) within 14 days from the date of acceptance of the goods by the consumer or by a third party other than the carrier and specified by the consumer, or when the consumer has ordered many goods with one order, which are delivered separately - considered from the date on which the consumer or a third party other than the carrier and specified by the consumer, accept the last good.
The right of withdrawal can only be exercised if the consumer has presented to Smartart EOOD the goods in their original packaging in a commercially available form, all the accessories, accessories, documents and the original receipt / invoice for purchase. In the case of exercising the right to withdraw from a distance contract, the consumer must send or hand over the goods back to Smartad EOOD no later than 14 days from the date on which the consumer notified Smartart EOOD of his decision to withdraw from the contract. All transport costs for returning the goods are at the expense of the consumer. Until the delivery of the product to Smartad EOOD, the risk of accidental loss or damage is borne entirely by the consumer.